Privacy Policy

Effective date: June 17, 2026
Company: D & L Ventures Unlimited LLC, doing business as Center Face Ops
Applies to: https://www.centerfaceops.com, https://app.centerfaceops.com, and related branded domains, pages, forms, funnels, surveys, calendars, and client portals.

1. Scope

This Privacy Policy explains how Center Face Ops collects, uses, shares, stores, and protects personal information when individuals visit the website, use the client portal, submit forms, book appointments, receive marketing communications, or otherwise interact with the services.

2. Role of Center Face Ops

Center Face Ops may act as a business, controller, or primary service provider with respect to information collected through its own websites, offers, and client relationships. When a client uses the platform to collect and process data for their own products and services, the client's privacy notice applies, while Center Face Ops acts as a processor or service provider for those customer activities. Accordingly, Center Face Ops may use GoHighLevel and other vendors as service providers or subprocessors to help deliver the services.

3. Information Collected

Center Face Ops may collect the following categories of information:

·        Contact details, such as name, email address, phone number, company name, mailing address, and job title.

·        Account and portal details, such as login credentials, account settings, subscription status, and support history.

·        Billing and transaction information, such as payment status, invoices, billing address, and service selections.

·        Marketing & communications data, such as form submissions, survey answers, appointment requests, campaign interactions, & communication preferences.

·        Device & usage information, such as IP address, browser type, device identifiers, referral URLs, session activity, page views, and interactions collected through cookies and similar technologies.

·        User content and CRM data, such as leads, contacts, notes, workflows, tasks, messages, and files uploaded or generated in connection with the services.

4. How Information Is Used

Center Face Ops may use personal information to:

·        Provide, administer, secure, and improve the website, portal, CRM-related services, campaigns, and customer support.

·        Create and manage accounts, authenticate users, process transactions, and send service-related notices.

·        Build, manage, and automate marketing workflows, forms, landing pages, appointment reminders, and lead nurturing sequences.

·        Communicate about updates, support issues, onboarding, renewals, promotions, and other business matters.

·        Monitor usage, analyze performance, troubleshoot issues, prevent fraud, and protect the platform.

·        Comply with legal obligations, enforce contracts, and resolve disputes.

Data may be used for functionality, development, customer support, business operations, communications, security, analytics, and legal compliance. Cookies are used to operate websites and provide analytics information.

Mobile information and SMS opt-in data will not be shared with third parties or affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Legal Bases

Where required by applicable law, Center Face Ops relies on one or more legal bases for processing, including consent, performance of a contract, compliance with legal obligations, and legitimate interests such as operating, securing, and improving the services.

6. Sharing of Information

Center Face Ops may share personal information with:

·        Service providers and vendors that support hosting, CRM operations, analytics, customer support, payments, security, communications, and automation.

·        Professional advisors, auditors, insurers, and legal counsel where reasonably necessary.

·        Government authorities, courts, regulators, or law enforcement where required by law or valid legal process.

·        A purchaser, successor, or assignee in connection with a merger, acquisition, financing, or sale of assets.

·        Other parties when directed by the user or when the user has given consent.

These may include, but are not limited to subprocessors used for core infrastructure, communications, payments, analytics, workflow automation, customer support, identity verification, and AI functionality, including Google Cloud Services, Amazon Web Services, Twilio, Mailgun, Stripe, Zapier, Freshworks, Persona Identities, and OpenAI.

7. Third-Party Processor Disclosure

Center Face Ops uses GoHighLevel as a third-party processor and platform infrastructure provider for certain portal, CRM, automation, website, form, messaging, scheduling, and related functions. HighLevel states that it may process customer data as a processor or service provider when customers use its platform for their own businesses, and it maintains a published subprocessor list that may change over time.[page:2][page:1]

Center Face Ops may also use additional service providers integrated with or connected to the platform, such as telecom providers, email delivery providers, payment processors, analytics tools, and AI vendors.

8. Data Retention

Center Face Ops retains personal information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods are based on the purpose of collection, the sensitivity of the information, legal obligations, and potential dispute needs. Some data may be anonymized for research or statistical purposes.

9. Security

Center Face Ops uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no transmission or system is guaranteed to be 100% fully secure.

10. International Transfers

Center Face Ops and its vendors may process information in the United States and other countries where service providers operate, including to affiliates and providers in other countries such as India.

11. Privacy Rights

Depending on the user’s location, the user may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or appeal of a privacy decision. All Privacy requests should be directed to [email protected] for review.

12. Children

The services are not directed to children under 18, and Center Face Ops does not knowingly collect, use, disclose, sell, or share personal information from children under 18 without appropriate authorization.

13. External Services

The website or portal may link to third-party websites, apps, or services. This Privacy Policy does not cover does not cover third-party sites or services that are not operated on its behalf, including connected third-party services and apps.

14. Updates

Center Face Ops may update this Privacy Policy from time to time. A notice will be sent to client if an updated version is posted to the Center Face Ops Privacy Policy page.

15. Contact Information

·        Legal name: D & L Ventures Unlimited LLC

·        Company name: Center Face Ops

·        Mailing address: 125 S Dobson Rd #1089

·        Email: [email protected]

·        Support contact: [email protected]

·        Privacy request: [email protected]

Publishing Notes

This template is designed to be branded to Center Face Ops and paired with a custom-domain white-label portal. Before use, complete all placeholders, confirm the actual data flows and vendors in use, and have counsel verify compliance for the jurisdictions where the agency operates or markets services.